.saberna-support{font-family:Inter,Arial,sans-serif;color:#252038;line-height:1.5}.saberna-support *{box-sizing:border-box}.saberna-support button,.saberna-support input,.saberna-support textarea,.saberna-support select{font:inherit}.support-launcher{position:fixed;right:24px;bottom:24px;z-index:90;border:0;border-radius:28px;background:#7042d8;color:white;box-shadow:0 6px 30px #44237b44;padding:13px 19px;display:flex;align-items:center;gap:10px;font-weight:650;cursor:pointer}.support-launcher svg{width:22px;height:22px}.support-dialog{border:1px solid #e4ddec;border-radius:24px;padding:0;width:440px;max-width:calc(100vw - 24px);max-height:calc(100dvh - 32px);color:#252038;background:#fff;box-shadow:0 24px 80px #27203c55}.support-dialog::backdrop{background:#21182e77;backdrop-filter:blur(3px)}.support-head{padding:22px 24px 17px;background:#f6f2fc;display:flex;justify-content:space-between;align-items:start;border-bottom:1px solid #eae3f3}.support-head h2{font-size:21px;margin:2px 0}.support-kicker{font-size:11px;font-weight:750;letter-spacing:1.5px;color:#7042d8}.support-head p{font-size:13px;color:#70677e;margin:2px 0}.support-close{border:0;background:transparent;cursor:pointer;font-size:27px;padding:0 6px;color:#655a78}.support-tabs{display:flex;padding:10px 18px 0;gap:8px}.support-tabs button{border:0;background:transparent;color:#776d86;padding:9px 12px;cursor:pointer;border-radius:10px;font-size:13px;font-weight:650;flex:1}.support-tabs button[aria-selected=true]{background:#ede6fc;color:#6433c4}.support-pane{padding:16px 22px 22px}.support-pane[hidden]{display:none}.support-log{height:245px;overflow:auto;overscroll-behavior:contain;display:flex;flex-direction:column;gap:12px;padding:3px 2px 12px;scroll-behavior:smooth}.support-bubble{font-size:14px;max-width:95%;padding:12px 14px;white-space:pre-wrap;overflow-wrap:anywhere;background:#f5f3f9;border-radius:15px 15px 15px 4px}.support-bubble.user{background:#7042d8;color:white;align-self:flex-end;border-radius:15px 15px 4px 15px}.support-prompts{display:flex;gap:6px;flex-wrap:wrap;margin:10px 0}.support-prompts button,.support-reset{cursor:pointer;background:white;border:1px solid #ddd2ee;border-radius:16px;padding:6px 10px;color:#633aa1;font-size:12px}.support-compose{display:flex;gap:8px;align-items:end}.support-compose textarea{resize:vertical;min-height:48px;max-height:110px;flex:1;min-width:0}.support-primary{cursor:pointer;border:0;background:#7042d8;color:white;border-radius:12px;padding:12px 14px;font-weight:650}.saberna-support button:disabled{opacity:.55;cursor:wait}.saberna-support input:not([type=checkbox]),.saberna-support textarea,.saberna-support select{width:100%;border:1px solid #ddd5e9;border-radius:10px;padding:10px;background:white;color:#252038}.saberna-support :focus-visible{outline:3px solid #af8dee;outline-offset:2px}.support-note{font-size:11px;color:#80768e;margin:10px 0 0}.support-status{font-size:13px;color:#613898;margin:8px 0;min-height:20px}.support-status.error{color:#aa2346}.support-contact{max-height:55dvh;overflow:auto;padding:2px 2px 4px}.support-contact label:not(.support-consent){display:block;font-size:13px;font-weight:600;margin:12px 0 5px}.support-contact p{font-size:13px;margin:0 0 12px;color:#756983}.support-contact .support-consent{display:flex;align-items:start;gap:9px;margin:15px 0;font-size:12px;line-height:1.5}.support-consent input{margin-top:4px;flex-shrink:0}.support-honey{position:absolute;left:-9999px;visibility:hidden}.support-success{padding:20px 0 15px}.support-success h3{font-size:21px;margin:0 0 10px}.support-success p{font-size:14px}.support-success small{display:block;color:#80768e;overflow-wrap:anywhere}.support-direct{border:0;background:transparent;color:#7042d8;font-size:12px;text-decoration:underline;cursor:pointer;padding:9px 0}.support-end{display:flex;justify-content:space-between;align-items:center;margin-top:8px}@media(max-width:500px){.support-launcher{right:16px;bottom:16px;padding:12px 15px;font-size:13px}.support-dialog{border-radius:18px}.support-head{padding:18px}.support-pane{padding:14px 16px 16px}.support-log{height:31dvh;min-height:160px}.support-contact{max-height:58dvh}}
.saberna-support [hidden]{display:none!important}

/* Receptionist presentation */
.support-launcher{padding:9px 12px 9px 9px;gap:12px;border:1px solid #e9dff9;border-radius:22px;background:#fff;color:#252038;box-shadow:0 8px 32px #44237b26;max-width:calc(100vw - 32px);text-align:left;transition:transform .18s ease,box-shadow .18s ease}
.support-launcher:hover{transform:translateY(-3px);box-shadow:0 12px 36px #44237b38}
.support-avatar{display:block;width:60px;height:60px;flex-shrink:0;border:2px solid #e4d7fa;border-radius:50%;overflow:hidden;background:#ece3fc}
.support-avatar img{display:block;width:100%;height:100%;object-fit:cover}
.support-launcher-copy{display:flex;flex-direction:column;gap:2px;min-width:0}
.support-launcher-copy strong{font-size:15px;line-height:1.35;font-weight:750;color:#482277}
.support-launcher-copy>span{font-size:11px;line-height:1.4;font-weight:450;color:#766a85}
.support-launcher-icon{display:grid;place-items:center;width:34px;height:34px;border-radius:12px;background:#7042d8;color:white;flex-shrink:0}
.support-launcher-icon svg{width:21px;height:21px}
.support-dialog{width:480px;border-color:#e6ddf2;box-shadow:0 24px 80px #27203c44}
.support-head{position:relative;align-items:center;justify-content:start;gap:15px;padding:24px 40px 22px 22px;background:linear-gradient(120deg,#fbf9ff,#eee5fc);border-bottom:1px solid #e7dcf5}
.support-head-portrait{width:84px;height:84px;flex-shrink:0;border-radius:22px;border:3px solid #fff;box-shadow:0 4px 18px #7042d820;object-fit:cover;background:#ece3fc}
.support-head-copy{min-width:0}
.support-head .support-kicker{font-size:9px;letter-spacing:1.05px;font-weight:750}
.support-head h2{font-size:20px;font-weight:750;line-height:1.25;margin:5px 0 7px;color:#30203f}
.support-head p{font-size:12px;line-height:1.55;color:#756580;margin:0}
.support-close{position:absolute;right:11px;top:9px;width:32px;height:32px;display:grid;place-items:center;border-radius:10px;line-height:1}
.support-close:hover{background:#e5d8f8;color:#482277}
.support-bubble:not(.user){background:#f7f4fc;border:1px solid #ede6f5}
.support-prompts button:hover,.support-reset:hover{background:#f6f1fe;border-color:#bba1e7}
.support-primary:hover{background:#6236c4}
@media(max-width:500px){.support-launcher{right:16px;bottom:max(16px,env(safe-area-inset-bottom));padding:8px 10px 8px 8px;gap:9px;border-radius:20px}.support-avatar{width:52px;height:52px}.support-launcher-copy strong{font-size:14px}.support-launcher-copy>span{font-size:10px}.support-launcher-icon{width:30px;height:30px;border-radius:10px}.support-head{gap:12px;padding:20px 34px 18px 16px}.support-head-portrait{width:70px;height:70px;border-radius:18px}.support-head h2{font-size:18px}.support-head .support-kicker{font-size:8px;letter-spacing:.6px}.support-head p{font-size:11px}.support-tabs{padding-left:12px;padding-right:12px;gap:4px}.support-tabs button{padding-left:8px;padding-right:8px}}
@media(max-width:360px){.support-head{gap:9px}.support-head-portrait{width:58px;height:58px}.support-head h2{font-size:16px}.support-head .support-kicker{letter-spacing:0}.support-launcher-copy>span{font-size:9px}.support-launcher-icon{width:27px;height:27px}}
@media(prefers-reduced-motion:reduce){.support-launcher{transition:none}.support-launcher:hover{transform:none}.support-log{scroll-behavior:auto}}